Privacy Policy

Effective date: January 1, 2026

Walnut Masonry ("we," "us," or "our") operates the website walnutmasonry.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use that information, and what your rights are. By using this website, you agree to the practices described here.

1. Information We Collect

Information you provide directly

When you fill out a contact form, request an estimate, or reach out by phone or email, you may provide your name, phone number, email address, home address, and a description of your project. We collect only what you choose to share.

Information collected automatically

When you visit our website, basic technical data is collected automatically. This may include your IP address, browser type, device type, pages visited, time spent on pages, and the page that referred you to our site. This data is collected through standard web analytics tools and server logs.

Cookies and similar technologies

Our website may use cookies - small text files stored on your device - to help us understand how visitors use the site. Cookies do not contain personal information on their own. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. Some features of the site may not function correctly if cookies are disabled.

Third-party tools

We may use third-party services such as Google Analytics or embedded contact form providers to process and store form submissions. These services have their own privacy policies, which we encourage you to review. We do not sell your information to any third party.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule on-site estimates.
• Communicate with you about your project before, during, and after the work.
• Improve the content and usability of our website.
• Understand how visitors find and use our site so we can serve them better.
• Comply with legal obligations if required by law.

We do not use your information for unsolicited marketing campaigns. If you contact us, we may follow up about your specific inquiry - nothing more.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• With service providers who help us operate the website or process form submissions, under confidentiality agreements.
• When required by law, court order, or government authority.
• To protect the rights, property, or safety of Walnut Masonry, our customers, or others.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Contact form submissions and project correspondence are kept for a reasonable period to support ongoing business relationships and follow-up service requests. You may request deletion of your information at any time by contacting us.

5. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request that we correct inaccurate information.
• Request that we delete your information.
• Opt out of any future communications from us.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at the email address below.

6. Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or loss. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children

Our website is intended for adults seeking home improvement services. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any external site you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated effective date. We encourage you to review this page periodically. Continued use of the website after a change means you accept the updated policy.

10. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, reach out to us directly: